Return Conditions
1. You have 7 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 7 days of delivery.
2. To protect our customers, and for health and hygiene purposes, some items are not eligible for return nor exchange such as but not limited to: bodysuits, lingerie, swimwear, jewelry, underwear, event & party supplies, DIY supplies, pet supplies, Makeup, Health & beauty and accessories tools (such as but not limited to nail polish, nail tools, clipper, trimmers, hair brushes and combs, hair extensions), creams, lotions, oud products, incenses and the like; on the condition that these items are clear of any original manufacturing defects.
3. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
4. Items with non-returnable marks and free gifts cannot be returned.
5. We do not accept returned items that have been sent back without proper returns requests.
6. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
7. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-Darb products .
Note: The original shipping fee and Shipping Guarantee are non-refundable.
Return Address
Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
